Hey there! We’re thrilled you’ve chosen to shop with us. Here’s the scoop on shipping:
🌟 Processing Time: Once you hit that “Order” button, our team will get your goodies ready to roll within 3 to 5 business days. We’re all about getting your order to you ASAP!
🌟 Shipping Rates: We’ve got you covered with Bosta / Aramex. Here are our rates:
Inside Cairo: 80 EGP – Delivers in 2-3 business days once shipped.
Other Governorates: The price depends on the distance, with an average cost of 95 -110 EGP.
You’ll get a tracking number as soon as your package is on its way so you can follow its journey from our hands to yours.
🌟 Need It Sooner? While we’re working hard to get your order to you quickly, if you need it faster, just give us a shout! We’ll see what we can do to make it happen.
Thanks for shopping with us – we can’t wait for you to enjoy your new items!
داخل القاهرة: 80 جنيه مصري – بيوصل خلال 5-7 أيام عمل بعد الشحن.
باقي المحافظات: السعر بيعتمد على المسافة، بمتوسط تكلفة من 95إلى 110 جنيه مصري.
هتحصل على رقم تتبع بمجرد ما يتم شحن الطلب، عشان تقدر تتابع رحلة الطرد من عندنا لحد ما يوصل ليك.
🌟 محتاجه أسرع؟ إحنا بنشتغل بجد عشان نوصل طلبك ليك بسرعة، بس لو محتاجه في وقت أقرب، كلمني! هنشوف نقدر نعمل إيه عشان نساعدك.
!شكراً للتسوق معانا – مستنيين إنك تستمتع بحاجاتك الجديدة
Returns & Exchanges
Here are a few details regarding the return process:
•The courier will contact you within 2 days •Once the item reaches our warehouse, it will be carefully inspected to ensure it’s in its original condition. •The refund process will be completed within 5–7 business days as a maximum •After completion, the amount will be transferred via the original mode of payment. •Please note that original shipping fees are non-refundable. •A return shipping fee of 80 EGP will be deducted from the item value. Thank you for your patience and understanding
* If you received the item & would like to return or exchange it for any reason, you can do so by sending us a message on our facebook page: www.fb.com/HuEgypt or through our contacts within 14 days from receiving the order.
* If you received the item & decided to return or exchange it within 14 days, you will be charged for return/exchange shipping fees based on your city and the rest of the money will be refunded to you.
* If there is something wrong with the item received, we will exchange the item without any extra fees.
*Refunds will be done only through the original mode of payment.
* If you paid for your order online using your credit card & would like to return the item & refund your money, your money will be refunded back to your credit card. Refund process will take 7-14 working days from the bank side.
*If you paid the order by cash on delivery, the refund will be done on your mobile wallet.
* We can not refund the money in cash if you paid online through your credit card.
* For hygiene purposes, no refunds or exchanges are allowed for the underwear.
